We are committed to protecting the privacy of our customers and take this responsibility very seriously.
Collection of personal information
When customers purchase a product or sign up to our newsletters
Solbari may collect the following data:
- Delivery and billing addresses
- Email address
- Telephone number
- Mobile telephone number
All information is securely stored and the personal information we collect will be used in some or all of the following ways:
- to proceed with your purchase request, to fulfil your online order and provide you with after-sales service;
- management of correspondence and to communicate with you regarding your purchase; and
- verification that the data provided for the transaction is complete, valid, correct, and clear of fraudulent markers.
If you do not provide your personal information Solbari will not be able to complete a transaction with you.
When you register as a user on Solbari's website, we will also use your personal information to send you marketing and/or promotional materials from time to time.
You can unsubscribe at any time by using the unsubscribe function within the electronic marketing material.
Collection of Computer Data
When you visit Solbari's website, our servers along with Google Analytics and other third-party programs track and record information that your browser sends. This data may include the following:
Your computer's IP address, pages and products viewed within our website and the time spent on those pages, items and information searched for on our site, access times and dates and other statistics.
This information does not provide information relating to individual users and is only used for the purpose of aggregating and analysing information in order to improve our product offering and user experience.
Cookies are used on the site to collect information on how you use the site. This data is anonymous and used for analytical purposes and to improve targeted advertising. The information cannot be used to identify an individual. Please note; if you do not accept cookies, you may experience a loss of site functionality.
Third Party Website
If you click on links on www.solbari.com, that take you to third-party websites, you will be subject to their privacy policies. Solbari will not be held responsible for the actions of any third-party websites.
Terms & Conditions
Please also visit Solbari's terms and conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website.
Solbari reserves the right to disclose information about you as required by law, in response to legal process and law enforcement requests, and as necessary to protect the property, interest and rights of Solbari and others.
Payment & Security
When making a purchase, your credit card data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS) and is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
Questions & contact information
If you would like to access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, please contact us.